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Auto Replies
Answer common customer questions instantly and guide users to the right service, product or support option.
Responsible Business Messaging Automation
Reply faster, collect enquiries and support customers with Botify.
Botify helps businesses manage customer conversations, answer common questions, collect lead details, organize appointment requests and support order enquiries through clear, consent-based messaging workflows.
Botify is an independent business automation tool. It is not affiliated with, endorsed by, or officially connected with WhatsApp, Meta, or any of their products.
Consent-firstNo unsolicited messaging
Support-readyFAQs, leads and bookings
Clear handoverHuman team can respond
New enquiry receivedCustomer details organized
Support request loggedTeam follow-up ready
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Botify Assistant
Demo conversation
Type a message... ›
Practical automation for customer conversations
Designed for legitimate business communication, customer support and enquiry handling — not spam, phishing, impersonation or unauthorized messaging.
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Smart Menu Flow
Show clear options such as product enquiry, appointment request, support, pricing or team handover.
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Order Enquiries
Collect product, quantity, name, phone number and delivery details for follow-up by your business team.
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Status Updates
Help customers ask about order status and reduce repeated manual messages about confirmation or delivery.
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Appointment Requests
Collect date, time, service and customer details for clinics, consultants, salons and service providers.
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FAQ Automation
Reply to questions about pricing, delivery, working hours, location, services, refund policy and more.
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Lead Collection
Capture customer names, numbers and requirements so your sales team can follow up with useful context.
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Human Handover
Let automation handle routine queries and move important customers to your team when personal help is needed.
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Follow-up Support
Keep important customer conversations organized for quotations, appointment confirmations and service calls.
Useful for many service-based businesses
Botify can be configured for businesses where customers ask questions, book services, request quotes or need quick support.
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Ecommerce Stores
Product questions, order enquiries, delivery updates and support.
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Restaurants
Menu sharing, food enquiries, table requests and daily offers.
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Salons & Spas
Service details, appointment requests and reminder workflows.
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Real Estate
Property details, buyer enquiries and viewing requests.
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Clinics
Appointment requests, timings, location and basic service queries.
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Education
Course information, admission enquiries, fee details and student support.
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Home Services
Repair, cleaning, installation and service booking requests.
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Consultants
Lead qualification, consultation booking and service follow-ups.
Simple setup. Clear customer journey.
From first message to team follow-up, Botify keeps your customer communication organized.
1
Customer contacts your business
The customer reaches out from your website, ad, QR code or social media link.
2
Botify asks helpful questions
The assistant collects the customer's need, enquiry details, preferred time or support request.
3
Your team follows up
Important information is organized so your team can respond faster and more professionally.
Demo Dashboard Preview
Turn routine conversations into organized workflows
The dashboard preview below uses demo data only. It shows the kind of customer enquiries and support tasks a business may organize with Botify.
- ✓ Customer support workflow
- ✓ Order and appointment request handling
- ✓ Lead collection for sales follow-up
Botify Dashboard
Demo data
New enquiriesExample
FAQ repliesExample
Order requestsExample
AppointmentsExample
Responsible use and transparency
Botify is intended for legitimate customer support and business enquiry workflows. The website and service should never be used to mislead users or bypass platform rules.
Allowed use
- Responding to customers who contacted your business first.
- Collecting enquiry, order or appointment details with customer consent.
- Answering FAQs and routing customers to human support.
- Organizing business follow-ups in a transparent way.
Not allowed
- No spam, unsolicited messaging or scraped contact lists.
- No phishing, impersonation, fake login pages or deceptive claims.
- No attempts to bypass platform rules or responsible-use requirements.
- No collection of sensitive personal information unless legally required and properly protected.
Privacy summary
When you contact Botify, we may receive the information you choose to provide, such as your name, phone number, business name and enquiry details. This information is used to respond to your request, provide support and improve communication. We do not sell personal data.
Terms summary
By using Botify, customers and businesses agree to use the service only for lawful, permission-based communication and to follow all applicable messaging platform policies, privacy rules and local laws. Misuse may lead to service restriction or removal.
Common questions
Quick answers for businesses who want to improve customer communication responsibly.
Botify is a business messaging automation assistant that helps companies organize replies, FAQs, lead details, appointment requests and customer support conversations.
No. Botify is independent and is not affiliated with, endorsed by, or officially connected with WhatsApp, Meta or their products.
Yes. Automated flows can answer routine questions, and customers can be routed to a human team member when personal support is needed.
No. Botify is designed for legitimate, consent-based business communication. Unsolicited messaging, phishing, impersonation and policy evasion are not allowed.
Ready to improve your customer replies?
Contact Botify to discuss a responsible automation flow for your business enquiries, appointments, FAQs and support.